Managed Services

Keeping an IT environment running smooth requires a highly skilled team.  Most organizations lack the resources to maintain this level of attention in house. That is what makes Netcomm’s managed services so attractive. Our team can help free you from necessary, time-consuming IT tasks, allowing you to focus on running your business.

Allow Netcomm to help you become more vigilant in protecting your company’s data and keeping your network running as smooth as possible. Having the right technology is only the beginning, let us help you use it to the fullest.

Anyone can sell technology. Partner with a company that can actually help you use IT.

MANAGED SERVICES - WATCHDOG

Features and Benefits

  • Event notifications and Proactive problem resolution
  • Periodic Business reviews
  • Fixed IT support costs
  • Continuous infrastructure auditing
  • Balanced recommendations regarding IT decisions
  • Ticketing system for all support issues
  • Client portal

What is Included?

  • Continuous monitoring of all network devices
  • Microsoft Office 365 – Office applications and Email for all users
  • Server Backups
  • Workstation backups
  • Anti-virus/anti-spyware software
  • Microsoft updates
  • 3rd party updates
  • Unlimited phone support
  • Unlimited onsite support

Optional Items That Can Be Covered

  • Application support for industry specific software
  • Multiple geographic locations
  • After-hours end-user support

What is not Covered

  • Project work outside the scope of normal maintenance and support
  • Troubleshooting network problems caused by or resolving issues with  equipment not covered under the Watchdog Agreement such as security cameras, phone systems, network cabling, and all other items not stated under the Agreement.

CONTACT US


Want some more information about any of our services? Leave us a message below and we will get in touch with you as soon as possible.
[]
1 Step 1
Nameyour full name
Messagemore details
0 /
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right

Address:

400 Bellerive Blvd
Suite 202
Nicholasville, KY 40356

Phone:

Local: 859-224-4124
Toll Free: 800-224-5138

Schedule an Appointment:

Schedule Online Here

Social Media

© Copyright 2018 Netcomm, Inc. – Designed by Six10